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上海沪通阀门服务体系

作者:lvliping 来源:www.hutongfmc.com 2018-05-28 浏览量:247
字号:T | T
在积累人才,技术、品牌和规模优势的基础上,沪通又重点加强了市场网络建设,并逐步地由一、二线市场的基础上重点开阔三线市场。

在积累人才,技术、品牌和规模优势的基础上,沪通又重点加强了市场网络建设,并逐步地由一、二线市场的基础上重点开阔三线市场。目前沪通在全国三十多个省、市建立了完善的销售网络,并运销中东、东南亚、欧美等二十多个国家..........

服务体系

售前服务:

当好客户的参谋和助手,让用户的每一份投资的获得丰厚的回报。

(1)设备型号的选择

(2)根据客户的特殊要求,设计制造产品。

(3)为客户培训技术人员。

(4)提供新、特、难工程设施工技术咨询或拟订合适的实施方案。

 

售中服务:

尊重客户:给客户一个放心,一份惊喜:致力于提高客户的整体价值。

(1)保修期内送货上门。

(2)产品的预验收

(3)向顾客介绍宏大的服务体系。

 

售后服务:

提高客户整体价值,让客户无后顾之忧

(1)协助用户拟定首次施工方案

(2)设备安装调试

(3)现场培训操作人员

(4)定期巡检设备

(5)快速主动、现场排故

(6)保修配件送货上门

(7)重点工程的跟踪服务

(8)积极寻找潜在不满意用户,抱怨资源化

(9)提供超值服务

(10)提供技术交流的机会

(11)开展大项目维修业务

(12)On the basis of the accumulation of talent, technology, brand and scale advantages, Shanghai Tong has strengthened the construction of the market network, and gradually broadened the three line market on the basis of the first and second line markets. Hutong has established a comprehensive sales network in more than 30 provinces and municipalities nationwide, and sold more than 20 countries in the Middle East, Southeast Asia, Europe and America.

(13)Service system

(14)Pre sale service:

(15)Being a good customer's advisor and assistant makes every user's investment get a substantial return.

(16)(1) selection of equipment model

(17)(2) design and manufacture products according to the special requirements of customers.

(18)(3) training technical personnel for customers.

(19)(4) provide new, special and difficult projects for construction technology consultation or draw up suitable implementation plan.

(20)

(21)Sale service:

(22)Respect customers: give customers a reassurance and a surprise: they are committed to improving the overall value of customers.

(23)(1) deliver the goods to the door during the warranty period.

(24)(2) pre acceptance of products

(25)(3) introduce the grand service system to the customer.

(26)

(27)After-sale service

(28)Improve customer's overall value and let customers have no worries.

(29)(1) assist the user to draw up the first construction plan

(30)(2) installation and debugging of equipment

(31)(3) on-site training operators

(32)(4) periodic inspection equipment

(33)(5) fast and active, on-site troubleshooting

(34)(6) the warranty parts are delivered to the door

(35)(7) tracking service for key projects

(36)(8) actively looking for potential dissatisfied users, complaining resources.

(37)(9) providing over value services

(38)(10) opportunities to provide technical exchange

(39)(11) carry out the maintenance business of the big project

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